Who we are?

We are (or rather I am) Alia Synethesia, the lead artist, musician, producer, and otherwise creator behind Horror and Opera, Dark Yuletide, Haunted Boxes, and Mistatonik University Press.  The processing explained in this policy may be carried out by Horror and Opera, or other Alia Synesthesia projects. 

When collecting information about our customers or visitors of our website, we are, under European Union (“EU”) data protection laws, qualified as “data controller”. This means that we are responsible for deciding how we hold and use personal data about you.

Introduction

This Privacy Policy outlines the practices and policies of Horror & Opera regarding the collection, use, and disclosure of personal information received from users of our email communication services. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy applies to all users who subscribe to our email list through our Kickstarter campaign, Bandcamp followers, social media, or direct means (via expressed interest).

Information We Collect

We may collect and process the following types of personal information:

• Contact Information: This includes your name and email address.
• Subscription Information: Information about your subscription preferences and any specific requests you make.
• Usage Data: Information about how you interact with our emails, including open rates, click-through rates, and other related metrics.

How We Use Your Information

We use the information we collect to:

• Send you updates, newsletters, and promotional materials related to film and music releases, events, and activities.
• Respond to your inquiries and provide customer support.
• Conduct feedback sessions and analysis (occasional surveys/voting polls) about our projects, releases, and incentives and understand our audience better.
• Ensure compliance with legal obligations and our terms of service.

Sharing Your Information

We do not sell, redistribute, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our email services, including:

• Email Delivery Service Providers: We use Mailgun as a newsletter delivery partner. Mailgun’s privacy policy can be found here.

Data Security

We are not a corporation, so we don’t rely on third-party companies for data storage, so the risks of data loss are minimal. We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. Despite these efforts, no security measures are perfect, and we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information.
• Unsubscribe: You can opt out of receiving our emails at any time by clicking the unsubscribe link in the footer of our emails or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by other means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: aliasynesthesia@gmail.com

By subscribing to our email list, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.